Four stages. At each one, you'll know what's next and what you'll walk away with.
About thirty minutes. Enough to understand the problem and whether we're the right people for it.
A short call and a plain description of what keeps going wrong.
What we think is going on, and whether we are the right people for it.
Nothing owed. You have a second opinion you did not have that morning.
Before anything is built, you know what is changing, why, and what it will cost.
Time with the people who do the job, including the odd cases nobody has written down.
How it works now, what to change, in what order, and what each part is worth.
You own the plan. Take it to anyone, including another firm.
Working software arrives in small pieces instead of all at once.
Someone we can ring with a question and get an answer from the same week.
Working software you are using for real, starting with the part that hurts most.
You keep everything already built and running, in your name.
Everything you need to keep running without us, including why the software works the way it does.
A session or two with whoever will look after it once we have gone.
Documentation in normal words, the accounts, and a person who answers the phone.
No lock-in. Nothing needs a monthly payment to us to keep working.
If we disappeared tomorrow, your business would still work.